Quality Chocolate Making Equipment Since 1834!
Service & Maintenance
Our Service And Maintenance Team Is Available To Support Any Questions You May Have About Your Macintyre Refiner/Conche.
If you have a question, please contact our team by email at info.hdm-usa@h-d-m.com or by calling 901-363-0921
Our team is happy to assist with any question you may have in relation to:
- The operation of the refiner/conche or the HMI
- Maintenance issues
- Process questions.
Maintenance Training Service
MacIntyre Chocolate Systems offers a maintenance training service here in Arbroath and also recipe development and process guidelines for standard and new products.
Alternatively, our service team based in Scotland is available to visit your site and carry out any required maintenance procedures or replacement of wear parts on your behalf or working with your engineering team to give them these necessary skills for the future.
Additionally, MacIntyre service teams are available locally to assist you in South America, Asia and the Middle East.
For New Generation MacIntyre Refiner/Conches where the M Guard has been connected by the customer to the internet, remote support is available. Please contact the Field Service Team.
Have Questions Or Interested In Our Products?
Please let us know. Our service and support team is always available for you and your questions.
Don’t hesitate to contact us.
Phone: 901.363.0921
Fax: 901.794.9679
6060 Primacy Parkway – Suite 251
Memphis, TN 38119
info.hdm-usa@h-d-m.com